Privacy Policy — 30jl Casino

1. About This Policy

30jl ("we," "us," "our") is the operator of the online gaming platform accessible at 30jl.org, regulated by the Philippine Amusement and Gaming Corporation (PAGCOR). This Privacy Policy applies to all personal information collected through the 30jl website, mobile browser interface, and progressive web application (collectively, the "Platform").

This Policy is published in compliance with the Republic Act No. 10173 (Data Privacy Act of 2012) of the Philippines and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC). As a PAGCOR-licensed operator, 30jl is also subject to additional data handling requirements imposed by PAGCOR's regulatory framework.

By registering an account on the Platform, placing a wager, or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree, you must discontinue use of the Platform.

2. Data We Collect

30jl collects personal data in the following categories:

30jl does not collect sensitive personal information beyond what is strictly necessary for identity verification, regulatory compliance, and payment processing. We do not collect political opinions, religious beliefs, or biometric data.

3. How We Use Your Personal Data

30jl processes your personal data for the following purposes:

• Account Administration: Creating and maintaining your 30jl account, verifying your identity, and processing your KYC documentation as required by PAGCOR.
• Payment Processing: Executing deposit and withdrawal transactions through approved payment channels including GCash, Maya, BPI, BDO, 7-Eleven, Coins.ph, and USDT TRC20.
• Gaming Services: Enabling gameplay, calculating outcomes, recording wager history, applying bonus credits, and maintaining your unified PHP wallet balance.
• Legal and Regulatory Compliance: Meeting obligations under Philippine law, including anti-money laundering (AML) reporting under Republic Act No. 9160 (AMLA), age verification under PAGCOR regulations, and responding to lawful requests from regulatory authorities.
• Responsible Gaming: Monitoring gaming patterns to identify indicators of problem gambling; enforcing deposit limits, self-exclusion orders, and PAGCOR-mandated player protection measures.
• Customer Support: Responding to inquiries, resolving disputes, and improving support quality through chat transcript review.
• Platform Improvement: Analyzing anonymized and aggregated technical and gaming data to improve platform performance, game selection, and user experience.
• Security & Fraud Prevention: Detecting and preventing unauthorized account access, fraud, money laundering, bonus abuse, and other prohibited conduct.
• Marketing Communications: Sending promotional offers and bonus notifications via SMS to your registered Philippine mobile number, subject to your opt-in preference. You may opt out at any time through your account settings or by contacting support.

4. Legal Basis for Processing

Under the Data Privacy Act of 2012, 30jl processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to register your account, execute wagers, process payments, and provide the gaming services you have requested.
• Legal Obligation: Processing required to comply with PAGCOR regulatory requirements, AMLA reporting obligations, NPC data governance standards, and other applicable Philippine laws.
• Legitimate Interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and anonymized analytics — where these interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications, where we rely on your explicit opt-in consent, which you may withdraw at any time.

5. Sharing Your Personal Data

5.1 Regulatory Authorities. 30jl is required by law to disclose certain player data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other Philippine government bodies upon lawful request. Such disclosures are mandatory and cannot be withheld.

5.2 Payment Processors. To execute deposits and withdrawals, 30jl shares the minimum necessary financial data with approved payment service providers (including GCash/GXI, Maya/PLDT, and partnered banks). These providers process your payment data under their own privacy policies and regulatory obligations.

5.3 Game Providers. Game software providers (including JILI Gaming and other certified providers) may receive anonymized or pseudonymized session data for the purpose of game integrity auditing. Personal identity data is not shared with game providers.

5.4 Technology Partners. 30jl engages third-party technology vendors for platform hosting, cybersecurity, and fraud detection services. These vendors are bound by data processing agreements that prohibit them from using your data for any purpose other than the specific service they provide to 30jl.

5.5 No Data Sales. 30jl does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes.

6. Data Retention

30jl retains your personal data for as long as your account remains active, and for a minimum of five (5) years following account closure, in compliance with PAGCOR record-keeping requirements and AMLA obligations. Gaming transaction records and KYC documentation are retained for the full statutory period regardless of whether you request account deletion.

Support chat transcripts and communication records are retained for a minimum of two (2) years. Technical log data (IP addresses, session logs) is retained for up to twelve (12) months. Marketing consent records are retained for the duration of the consent and for a reasonable period thereafter to evidence compliance.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in a manner that prevents re-identification.

7. Cookies & Tracking Technologies

The 30jl Platform uses cookies and similar tracking technologies to operate core platform functions, maintain your login session, and analyze aggregate usage patterns. The following types of cookies are used:

• Essential Cookies: Required for the Platform to function. These include session authentication cookies and security tokens. They cannot be disabled without impairing platform functionality.
• Functional Cookies: Store your preferences such as language setting, last-played games, and "Remember Me" login state. These cookies remain active until you clear your browser cookies or they expire.
• Analytics Cookies: Collect anonymized data on how players navigate the Platform (page views, session duration, error reports) to help us improve the user experience. No personally identifiable information is contained in analytics cookies.

You may control cookie preferences through your browser settings. Disabling essential cookies will prevent you from logging into the Platform. 30jl does not use third-party advertising cookies or cross-site tracking cookies.

8. Data Security

30jl implements industry-standard technical and organizational security measures to protect your personal data, including:

• TLS/HTTPS encryption for all data transmitted between your device and the Platform;
• Encrypted storage of all sensitive personal and financial data at rest;
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis;
• Multi-factor authentication required for all administrative system access;
• Regular third-party security audits and penetration testing;
• Incident response procedures aligned with NPC breach notification requirements under the Data Privacy Act.

While 30jl takes all reasonable steps to protect your data, no internet transmission is 100% secure. You are responsible for keeping your account credentials confidential and for using the Platform over a secure, private internet connection.

9. Your Data Protection Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 30jl:

• Right to Be Informed: The right to know what personal data 30jl collects about you and how it is processed — as set out in this Policy.
• Right of Access: The right to request a copy of the personal data 30jl holds about you. Requests will be fulfilled within a reasonable timeframe.
• Right to Rectification: The right to correct inaccurate or incomplete personal data in your account. You may update most information directly through your account settings; for KYC document corrections, contact support.
• Right to Erasure: The right to request deletion of personal data where 30jl no longer has a legal basis to retain it. Note that data subject to PAGCOR or AMLA statutory retention requirements cannot be deleted before the mandated retention period expires.
• Right to Object: The right to object to processing based on legitimate interests, including direct marketing. You may opt out of marketing SMS at any time.
• Right to Data Portability: The right to receive a structured copy of your personal data in a commonly used format, to the extent technically feasible.
• Right to Lodge a Complaint: The right to submit a complaint to the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.

To exercise any of these rights, contact 30jl via live chat or at [email protected]. We will respond within fifteen (15) business days.

10. Children's Privacy

The 30jl Platform is strictly prohibited for use by individuals under the age of 21 years, in accordance with PAGCOR regulations governing online gaming in the Philippines. 30jl does not knowingly collect personal data from anyone under 21. If we discover that personal data from an underage individual has been collected, we will immediately suspend the associated account, delete the data, and report the matter to PAGCOR as required by our licensing obligations.

If you believe a minor has registered or accessed the Platform, please contact 30jl immediately through live chat support so that prompt action can be taken.

11. Third-Party Links

The 30jl Platform does not contain links to external third-party websites. This Privacy Policy applies solely to personal data processed by 30jl through the Platform. 30jl is not responsible for the privacy practices of payment processors, game providers, or other third parties whose services are accessed as part of using the Platform; please review their respective privacy policies for information on how they handle your data.

12. Changes to This Privacy Policy

30jl reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements. Material changes will be communicated to registered players via in-Platform notification prior to the effective date of the change. The "Last Updated" date at the top of this page reflects the most recent revision. Your continued use of the Platform following the effective date of any revision constitutes your acceptance of the updated Policy.

13. Contact Us

For questions, concerns, or requests relating to this Privacy Policy or the personal data 30jl holds about you, please contact us through:

• Live Chat: Available 24/7 directly on the Platform — the fastest channel for privacy inquiries.
• Email: [email protected] — for formal written data access or erasure requests. Allow up to fifteen (15) business days for a written response.

For complaints that cannot be resolved directly with 30jl, you may contact the National Privacy Commission of the Philippines through their official website and public assistance channels.